How hard is it to upgrade my server?

Upgrading resources such as memory, processing, hard drive space is instantaneous and does not require any moves/adds/changes on the customer end.

I have a bunch of calls that look something like this in the call logs. 2011-11-18...

You should not have to do anything on the server/linux side unless you want to tweak things or...

Software upgrades are not automatic because they usually require service interruption. We can...

Our premium plan includes automatic online backups. All other plans can be backed up manually...

We include support as part of our semi-managed server hosting service. This should be all that...